Commercial FAQs
- Do you do quotes and estimates for snow removal?
Yes, we give you a detailed estimate to see if it would be beneficial for you and your property.
- How often do you salt?
Salting will be provided during sleet and freezing rain storms. Salt may be applied during snow storms in cases where freezing is expected and/or it will help reduce accumulation in between plowing visits. Some storms may require multiple salt applications to maintain safe conditions.
- When will I receive an invoice?
For pay per visit accounts, we will send an invoice shortly after the work is complete. If back to back storms are expected, we will wait to send one invoice. Flat rate contracts will be billed in four installments at the beginning of each month December through March. Be on the lookout for the notifications from our invoicing system, Jobber.
- What do I need to do to prepare?
Please relocate vehicles and any other property from the snow removal areas. Failure to do so may result in incomplete snow removal. For safety, please make sure all pets, children, and people are inside when we are expected to come.
- How many visits will we make?
We plan to visit for every 2-3" of accumulation during the day. Overnight storms may have less frequent visits, with timing targeted to have snow cleared by early morning. We do our best to time our visits with the snowfall and to leave you with as least snow as possible at the end of the storm.
- Services outside of business hours
For storms occurring outside of your business hours, we will wait until either the end of the storm or until before opening hours to provide services. Large storms >6" outside of business hours may require multiple visits to prevent packing and/or freezing. If areas need to be clear outside of open business hours for staff, deliveries, or other needs, please let us know and we will schedule accordingly.
- Can you maintain multiple properties for a property management company?
Definitely! We can customize a plan that works best for both parties, and to ensure satisfaction for property managers.
- Can you customize a maintenance schedule for our property?
Yes! We would discuss thoroughly what it would look like if we were to do maintenance on your property, whether it's a weekly, or bi-weekly plan, we want to do our best to accommodate your needs and make sure we get the job done on time, and whatever works best for your schedule!
Any additional questions or concerns can be addressed via email!